Our Team
Jaclyn Mitchell
Customer Service Representative
Jaclyn brings her enthusiasm for client interaction and a dedication to learning to her role as a Customer Service Representative at Klein Insurance, having joined the team in December 2023. Her appreciation for the diverse clientele reflects Klein Insurance's commitment to fostering strong relationships with its customers. Jaclyn's eagerness to delve into the complexities of the insurance industry underscores her drive for professional growth and development.
Outside of her professional pursuits, she finds solace in literature, outdoor activities, and cherishing moments with her husband, daughter, and beloved dogs, Tank and Pongo. Jaclyn's holistic approach to work-life balance and her commitment to excellence make her a valuable addition to the Klein Insurance team.
Josephine Retz
Customer Service Representative
Josephine Retz is working as a Customer Service Representative at Klein Insurance. Having recently returned to the Callaway and Detroit Lakes, MN area after her college studies, Josephine is eager to apply her new skills in Property and Casualty insurance. She is enthusiastic about the ever-changing nature of the insurance industry and the opportunity for continuous learning it presents. In her personal time, Josephine enjoys gardening, baking, and spending time with family. She is excited to connect with our clients and to become an integral part of the Lake Park community.